Shipping policy

Shipping Policy

Last updated: 28 August 2026

At Palmea, we aim to get your order to you as quickly as possible.

Processing

Orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.

Delivery Times

Delivery times are estimates and may vary due to courier delays, customs, or circumstances outside our control, 5-7 days.

Tracking

Once your order ships, you’ll receive a confirmation email with tracking information where available. Please allow up to 48 hours for tracking to update.

International Orders

International customers may be responsible for customs duties, import taxes, or other fees charged by their country.

Incorrect Addresses

Please check your shipping details carefully before placing your order. Palmea cannot be responsible for orders sent to an incorrect or incomplete address.