Shipping policy
Shipping Policy
Last updated: 28 August 2026
At Palmea, we aim to get your order to you as quickly as possible.
Processing
Orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.
Delivery Times
Delivery times are estimates and may vary due to courier delays, customs, or circumstances outside our control, 5-7 days.
Tracking
Once your order ships, you’ll receive a confirmation email with tracking information where available. Please allow up to 48 hours for tracking to update.
International Orders
International customers may be responsible for customs duties, import taxes, or other fees charged by their country.
Incorrect Addresses
Please check your shipping details carefully before placing your order. Palmea cannot be responsible for orders sent to an incorrect or incomplete address.